Mapbender3, GetFeatureInfo-Window, Problem with Internet-Exporer 11

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Mapbender3, GetFeatureInfo-Window, Problem with Internet-Exporer 11

useher
Hello group!

One of our users has a problem with the info-window on IE 11. It shows only the string [object XMLDocument]. the service behind is a geoserver, it works perfect on firefox and chrome. The Mapbender-Version is 3.0.5.3, the logfile does not show any relating entry. I checked the versions of ie and the problem seems to be limited on the version:
Version: 11.0.9600.18537 
Updateversion: 11.0.38 (KB3203621)

The older version 11.0.9600.18097/11.0.25 (KB3100773) seem to work without problems.The IE is in default configuration. Strangely, on some installations with the newer version it works too.
I had this error-mesage some other times, when there has been an error in the templates for the GetFeatureInfo-Request. I think this is a problem with the local browser with the processing of the answer to the request, but i have no idea where to look, so if someone has an idea whats the issue here, it would be great to share it.

Thank you 

Uwe Seher


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Re: Mapbender3, GetFeatureInfo-Window, Problem with Internet-Exporer 11

Astrid Emde (WhereGroup)
Hello,

Am 2017-02-20 10:31, schrieb Uwe Seher:
> Hello group!
>
> One of our users has a problem with the info-window on IE 11. It shows
> only the string [object XMLDocument]. the service behind is a
> geoserver, it works perfect on firefox and chrome.

After loading a service to an application you have to make sure, that
infoformat is set to text/html. I your case it is set to
application/vnd.ogc.gml as the GeoServer getCapabilities-XML does not
provide text/html as first infoformat in the xml.

http://doc.mapbender3.org/en/book/quickstart.html#configure-your-wms

> The
> Mapbender-Version is 3.0.5.3, the logfile does not show any relating
> entry. I checked the versions of ie and the problem seems to be
> limited on the version:
>
> Version: 11.0.9600.18537
> Updateversion: 11.0.38 (KB3203621)
>
> The older version 11.0.9600.18097/11.0.25 (KB3100773) seem to work
> without problems.The IE is in default configuration. Strangely, on
> some installations with the newer version it works too.
> I had this error-mesage some other times, when there has been an error
> in the templates for the GetFeatureInfo-Request. I think this is a
> problem with the local browser with the processing of the answer to
> the request, but i have no idea where to look, so if someone has an
> idea whats the issue here, it would be great to share it.
>
> Thank you
>
> Uwe Seher
> _______________________________________________
> Mapbender_users mailing list
> [hidden email]
> https://lists.osgeo.org/mailman/listinfo/mapbender_users

--
Best regards

Astrid Emde
GIS-Consultant

*********************************************************
FOSS Academy Winterschule 2017
20.-24.03.2017 in Bonn
Alles Wichtige zur Erstellung einer GDI in nur 5 Tagen!
*********************************************************

  Astrid Emde
  WhereGroup GmbH & Co.KG
  Eifelstraße 7
  53119 Bonn
  Germany

  Fon: +49(0)228 90 90 38 - 22
  Fax: +49(0)228 90 90 38 - 11

  [hidden email]
  www.wheregroup.com

  Folgen Sie der WhereGroup auf twitter:
http://twitter.com/WhereGroup_com

Amtsgericht Bonn, HRA 6788
-------------------------------
Komplementärin:
WhereGroup Verwaltungs GmbH
vertreten durch:
Olaf Knopp, Peter Stamm
-------------------------------
  pgp-public key:
  http://pgp.mit.edu:11371/pks/lookup?search=0x06DA52D72D515284
  Signierte und/oder verschlüsselte Nachrichten sind sehr willkommen
  Signed and/or encrypted mail is highly appreciated
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Re: Mapbender3, GetFeatureInfo-Window, Problem with Internet-Exporer 11

useher
Hello!

the info format is set to text/html and we had no problems with IE until now. Firefox and Chrome work also as it should be.

These are the formats as they are provided by GetCapabilities in the GetFeatureInfo-section:

<GetFeatureInfo>
  <Format>text/plain</Format>
  <Format>application/vnd.ogc.gml</Format>
  <Format>text/xml</Format>
  <Format>application/vnd.ogc.gml/3.1.1</Format>
  <Format>text/xml; subtype=gml/3.1.1</Format>
  <Format>text/html</Format>
  <Format>application/json</Format>
  <DCPType>
  ...
  </DCPType>
</GetFeatureInfo>

It is a strange problem, and it took me at least some time to reproduce it. Today i thought, the issue is the different version, because i could reproduce the error with it. But later we found a new version browser that works correct. So i think this may be a problem in the browser settings or security level. Or is it possible, that IE ignores the into format settings in some cases? I have no idea.

Best regards

Uwe


2017-02-20 10:46 GMT+01:00 Astrid Emde <[hidden email]>:
Hello,

Am 2017-02-20 10:31, schrieb Uwe Seher:
Hello group!

One of our users has a problem with the info-window on IE 11. It shows
only the string [object XMLDocument]. the service behind is a
geoserver, it works perfect on firefox and chrome.

After loading a service to an application you have to make sure, that infoformat is set to text/html. I your case it is set to application/vnd.ogc.gml as the GeoServer getCapabilities-XML does not provide text/html as first infoformat in the xml.

http://doc.mapbender3.org/en/book/quickstart.html#configure-your-wms

The
Mapbender-Version is 3.0.5.3, the logfile does not show any relating
entry. I checked the versions of ie and the problem seems to be
limited on the version:

Version: 11.0.9600.18537
Updateversion: 11.0.38 (KB3203621)

The older version 11.0.9600.18097/11.0.25 (KB3100773) seem to work
without problems.The IE is in default configuration. Strangely, on
some installations with the newer version it works too.
I had this error-mesage some other times, when there has been an error
in the templates for the GetFeatureInfo-Request. I think this is a
problem with the local browser with the processing of the answer to
the request, but i have no idea where to look, so if someone has an
idea whats the issue here, it would be great to share it.

Thank you

Uwe Seher
_______________________________________________
Mapbender_users mailing list
[hidden email]
https://lists.osgeo.org/mailman/listinfo/mapbender_users

--
Best regards

Astrid Emde
GIS-Consultant

*********************************************************
FOSS Academy Winterschule 2017
<a href="tel:20.-24.03.2017" value="+12024032017" target="_blank">20.-24.03.2017 in Bonn
Alles Wichtige zur Erstellung einer GDI in nur 5 Tagen!
*********************************************************

 Astrid Emde
 WhereGroup GmbH & Co.KG
 Eifelstraße 7
 53119 Bonn
 Germany

 Fon: <a href="tel:%2B49%280%29228%2090%2090%2038%20-%2022" value="+4922890903822" target="_blank">+49(0)228 90 90 38 - 22
 Fax: <a href="tel:%2B49%280%29228%2090%2090%2038%20-%2011" value="+4922890903811" target="_blank">+49(0)228 90 90 38 - 11

 [hidden email]
 www.wheregroup.com

 Folgen Sie der WhereGroup auf twitter: http://twitter.com/WhereGroup_com

Amtsgericht Bonn, HRA 6788
-------------------------------
Komplementärin:
WhereGroup Verwaltungs GmbH
vertreten durch:
Olaf Knopp, Peter Stamm
-------------------------------
 pgp-public key:
 http://pgp.mit.edu:11371/pks/lookup?search=0x06DA52D72D515284
 Signierte und/oder verschlüsselte Nachrichten sind sehr willkommen
 Signed and/or encrypted mail is highly appreciated
_______________________________________________
Mapbender_users mailing list
[hidden email]
https://lists.osgeo.org/mailman/listinfo/mapbender_users


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Re: Mapbender3, GetFeatureInfo-Window, Problem with Internet-Exporer 11

useher
Just for Info: Some other applications seem to have problems with this version of IE.

Have a nice day!
Uwe

2017-02-20 11:45 GMT+01:00 Uwe Seher <[hidden email]>:
Hello!

the info format is set to text/html and we had no problems with IE until now. Firefox and Chrome work also as it should be.

These are the formats as they are provided by GetCapabilities in the GetFeatureInfo-section:

<GetFeatureInfo>
  <Format>text/plain</Format>
  <Format>application/vnd.ogc.gml</Format>
  <Format>text/xml</Format>
  <Format>application/vnd.ogc.gml/3.1.1</Format>
  <Format>text/xml; subtype=gml/3.1.1</Format>
  <Format>text/html</Format>
  <Format>application/json</Format>
  <DCPType>
  ...
  </DCPType>
</GetFeatureInfo>

It is a strange problem, and it took me at least some time to reproduce it. Today i thought, the issue is the different version, because i could reproduce the error with it. But later we found a new version browser that works correct. So i think this may be a problem in the browser settings or security level. Or is it possible, that IE ignores the into format settings in some cases? I have no idea.

Best regards

Uwe


2017-02-20 10:46 GMT+01:00 Astrid Emde <[hidden email]>:
Hello,

Am 2017-02-20 10:31, schrieb Uwe Seher:
Hello group!

One of our users has a problem with the info-window on IE 11. It shows
only the string [object XMLDocument]. the service behind is a
geoserver, it works perfect on firefox and chrome.

After loading a service to an application you have to make sure, that infoformat is set to text/html. I your case it is set to application/vnd.ogc.gml as the GeoServer getCapabilities-XML does not provide text/html as first infoformat in the xml.

http://doc.mapbender3.org/en/book/quickstart.html#configure-your-wms

The
Mapbender-Version is 3.0.5.3, the logfile does not show any relating
entry. I checked the versions of ie and the problem seems to be
limited on the version:

Version: 11.0.9600.18537
Updateversion: 11.0.38 (KB3203621)

The older version 11.0.9600.18097/11.0.25 (KB3100773) seem to work
without problems.The IE is in default configuration. Strangely, on
some installations with the newer version it works too.
I had this error-mesage some other times, when there has been an error
in the templates for the GetFeatureInfo-Request. I think this is a
problem with the local browser with the processing of the answer to
the request, but i have no idea where to look, so if someone has an
idea whats the issue here, it would be great to share it.

Thank you

Uwe Seher
_______________________________________________
Mapbender_users mailing list
[hidden email]
https://lists.osgeo.org/mailman/listinfo/mapbender_users

--
Best regards

Astrid Emde
GIS-Consultant

*********************************************************
FOSS Academy Winterschule 2017
<a href="tel:20.-24.03.2017" value="+12024032017" target="_blank">20.-24.03.2017 in Bonn
Alles Wichtige zur Erstellung einer GDI in nur 5 Tagen!
*********************************************************

 Astrid Emde
 WhereGroup GmbH & Co.KG
 Eifelstraße 7
 53119 Bonn
 Germany

 Fon: <a href="tel:%2B49%280%29228%2090%2090%2038%20-%2022" value="+4922890903822" target="_blank">+49(0)228 90 90 38 - 22
 Fax: <a href="tel:%2B49%280%29228%2090%2090%2038%20-%2011" value="+4922890903811" target="_blank">+49(0)228 90 90 38 - 11

 [hidden email]
 www.wheregroup.com

 Folgen Sie der WhereGroup auf twitter: http://twitter.com/WhereGroup_com

Amtsgericht Bonn, HRA 6788
-------------------------------
Komplementärin:
WhereGroup Verwaltungs GmbH
vertreten durch:
Olaf Knopp, Peter Stamm
-------------------------------
 pgp-public key:
 http://pgp.mit.edu:11371/pks/lookup?search=0x06DA52D72D515284
 Signierte und/oder verschlüsselte Nachrichten sind sehr willkommen
 Signed and/or encrypted mail is highly appreciated
_______________________________________________
Mapbender_users mailing list
[hidden email]
https://lists.osgeo.org/mailman/listinfo/mapbender_users



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Re: Mapbender3, GetFeatureInfo-Window, Problem with Internet-Exporer 11

ruhri

Hi Uwe,

 

maybe your problem is similar to that:

http://osgeo-org.1560.x6.nabble.com/GetFeatureInfo-request-returns-X-and-Y-incorrectly-specified-error-td3787088.html

 

we had this problem two years ago… had to do with some special behavior of OL in IE (maybe some old version or caompatibility-mode) sending featureinfo-requests to Geoserver with “float-image-coordinates”. If I remember right, GeoServer didn’t like those requests send by IE…

 

 

 

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Von: Mapbender_users [mailto:[hidden email]] Im Auftrag von Uwe Seher
Gesendet: Dienstag, 21. Februar 2017 09:58
An: Mapbender User List
Betreff: Re: [Mapbender-users] Mapbender3, GetFeatureInfo-Window, Problem with Internet-Exporer 11

 

Just for Info: Some other applications seem to have problems with this version of IE.

Have a nice day!

Uwe

 

2017-02-20 11:45 GMT+01:00 Uwe Seher <[hidden email]>:

Hello!

the info format is set to text/html and we had no problems with IE until now. Firefox and Chrome work also as it should be.


These are the formats as they are provided by GetCapabilities in the GetFeatureInfo-section:

<GetFeatureInfo>
  <Format>text/plain</Format>
  <Format>application/vnd.ogc.gml</Format>
  <Format>text/xml</Format>
  <Format>application/vnd.ogc.gml/3.1.1</Format>
  <Format>text/xml; subtype=gml/3.1.1</Format>
  <Format>text/html</Format>
  <Format>application/json</Format>
  <DCPType>
  ...
  </DCPType>

</GetFeatureInfo>


It is a strange problem, and it took me at least some time to reproduce it. Today i thought, the issue is the different version, because i could reproduce the error with it. But later we found a new version browser that works correct. So i think this may be a problem in the browser settings or security level. Or is it possible, that IE ignores the into format settings in some cases? I have no idea.

Best regards

 

Uwe

 

 

2017-02-20 10:46 GMT+01:00 Astrid Emde <[hidden email]>:

Hello,

Am 2017-02-20 10:31, schrieb Uwe Seher:

Hello group!

One of our users has a problem with the info-window on IE 11. It shows
only the string [object XMLDocument]. the service behind is a
geoserver, it works perfect on firefox and chrome.


After loading a service to an application you have to make sure, that infoformat is set to text/html. I your case it is set to application/vnd.ogc.gml as the GeoServer getCapabilities-XML does not provide text/html as first infoformat in the xml.

http://doc.mapbender3.org/en/book/quickstart.html#configure-your-wms

The
Mapbender-Version is 3.0.5.3, the logfile does not show any relating
entry. I checked the versions of ie and the problem seems to be
limited on the version:

Version: 11.0.9600.18537
Updateversion: 11.0.38 (KB3203621)

The older version 11.0.9600.18097/11.0.25 (KB3100773) seem to work
without problems.The IE is in default configuration. Strangely, on
some installations with the newer version it works too.
I had this error-mesage some other times, when there has been an error
in the templates for the GetFeatureInfo-Request. I think this is a
problem with the local browser with the processing of the answer to
the request, but i have no idea where to look, so if someone has an
idea whats the issue here, it would be great to share it.

Thank you

Uwe Seher
_______________________________________________
Mapbender_users mailing list
[hidden email]
https://lists.osgeo.org/mailman/listinfo/mapbender_users


--
Best regards

Astrid Emde
GIS-Consultant

*********************************************************
FOSS Academy Winterschule 2017
<a href="tel:20.-24.03.2017" target="_blank">20.-24.03.2017 in Bonn
Alles Wichtige zur Erstellung einer GDI in nur 5 Tagen!
*********************************************************

 Astrid Emde
 WhereGroup GmbH & Co.KG
 Eifelstraße 7
 53119 Bonn
 Germany

 Fon: <a href="tel:%2B49%280%29228%2090%2090%2038%20-%2022" target="_blank">+49(0)228 90 90 38 - 22
 Fax: <a href="tel:%2B49%280%29228%2090%2090%2038%20-%2011" target="_blank">+49(0)228 90 90 38 - 11

 [hidden email]
 www.wheregroup.com

 Folgen Sie der WhereGroup auf twitter: http://twitter.com/WhereGroup_com

Amtsgericht Bonn, HRA 6788
-------------------------------
Komplementärin:
WhereGroup Verwaltungs GmbH
vertreten durch:
Olaf Knopp, Peter Stamm
-------------------------------
 pgp-public key:
 http://pgp.mit.edu:11371/pks/lookup?search=0x06DA52D72D515284
 Signierte und/oder verschlüsselte Nachrichten sind sehr willkommen
 Signed and/or encrypted mail is highly appreciated
_______________________________________________
Mapbender_users mailing list
[hidden email]
https://lists.osgeo.org/mailman/listinfo/mapbender_users

 

 


_______________________________________________
Mapbender_users mailing list
[hidden email]
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