[Fwd: Re: [mapguide-internals] Trac Notifications]

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[Fwd: Re: [mapguide-internals] Trac Notifications]

Robert Bray-2
FYI - This suggestion from Daniel may be a much better option...

-------- Original Message --------
Subject: Re: [mapguide-internals] Trac Notifications
Date: Tue, 27 Mar 2007 17:08:17 -0400
From: Daniel Morissette <[hidden email]>
Reply-To: MapGuide Internals Mail List <[hidden email]>
To: MapGuide Internals Mail List <[hidden email]>
References: <[hidden email]>
<[hidden email]>

How'bout making the list the default owner of all new tickets, and then
when someone picks up a ticket they reassign it to themselves and the
list stops receiving emails for that ticket. Anyone interested in
following the ticket should go and add themselves explicitly to the CC.
This is what the SAC (SysAdmin Committee) does with its Trac tickets for
instance and that seems to work fairly well.

I just fear that sytematically CC'ing all ticket traffic to the
-internals list would be too much, and current list subscribers who are
mostly interested in following the PSC activities, new RFCs, etc, but
not necessarily interested in following all bugs (like myself) may end
up leaving the list.

Daniel

Paul Spencer wrote:

> My vote is to see all ticket traffic on the internals list.  If it
> proves to be too much for folks, we can create a new list for ticket
> traffic and then whoever wants to see all the traffic can subscribe to it.
>
> Cheers
>
> Paul
>
> On 27-Mar-07, at 4:36 PM, Robert Bray wrote:
>
>> To notify folks of new tickets entering the system it looks like I'll
>> need to set this field in trac.ini:
>>
>> smtp_always_cc  
>> - Email address(es) to always send notifications to, addresses can be
>> see by all recipients (Cc:).
>>
>> or it's _bcc cousin.
>>
>> However that implies that everyone on the list will get notified of
>> any and all ticket changes. There does not seem to be any way to limit
>> it to ticket creation.
>>
>> Let me know if you would like to be on the list.
>>
>> Thanks,
>> Bob
>> _______________________________________________
>> mapguide-internals mailing list
>> [hidden email]
>> http://lists.osgeo.org/mailman/listinfo/mapguide-internals
>
> +-----------------------------------------------------------------+
> |Paul Spencer                          [hidden email]    |
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> |DM Solutions Group Inc                http://www.dmsolutions.ca/ |
> +-----------------------------------------------------------------+
>
>
>
>
> _______________________________________________
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--
Daniel Morissette
http://www.mapgears.com/
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